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Client Service Manager

  • Lagos

*Latest Jobs at Smart Partners Consulting Limited*

Job Title: Client Service Manager

Location: Yaba, Lagos
Employment Type: Full-time

Responsibilities

Provide regular updates toclients.
Develop open and effective channels of communication with eachclient.
Coordinate internal projects.
Handle and resolve client queries.
Develop strategies for improving customer services.
Train other client services staff on the use of modern-day customer service best practices.
Maintain business relationships with existing clients, and bring new clients on board.
Requirements

Interested candidates should possess a Bachelor’s Degree / MSc qualification.
Must be fluent in spoken English.
Should be familiar with the use of CRM.
Must be able to put up a good presentation.
Have knowledge in financial services, Real Estate.
Possess strong ethical practice.
Must have related job experience.
Must be willing to resume within a week.
Preferably female for gender balance.
The candidate should reside in Mainland