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Customer Success Manager

  • Abuja

Customer Success Manager

Location: Abuja (Willingness to relocate to Abuja)

A fast-growing startup in the Agric technology business is looking to hire an experienced Customer Success Manager who can work at a high level across the organization.

*Qualification: Bachelor’s degree required and Masters in agriculture economics or related field preferred.

*Experience: 3-5 Years

Job Description

You will be working with a world-class team of professionals who are passionate about what they do and will expect no less from you.

You will be responsible for:

*Proactively manage key accounts, anticipating customer needs before they arise.

*Fully understand the company’s value proposition, product offerings, and customer value drivers, and expected journeys.

Tailor regular engagements with customers to meet the needs of these value drivers.

*Ensure the first line of tech support, working directly with the tech team to quickly resolve more complex issues.

*Ensure frictionless customer onboarding within 24-hours of the completed installation.

What do you stand to gain?

*Base pay to be discussed during interviews.

*Additional commission based on renewals

Qualified candidates, please apply via;
https://forms.gle/hCmroR6d34BRdWNx5

 

To apply for this job please visit forms.gle.