Customer Success Manager
Location: Abuja (Willingness to relocate to Abuja)
A fast-growing startup in the Agric technology business is looking to hire an experienced Customer Success Manager who can work at a high level across the organization.
*Qualification: Bachelor’s degree required and Masters in agriculture economics or related field preferred.
*Experience: 3-5 Years
You will be working with a world-class team of professionals who are passionate about what they do and will expect no less from you.
You will be responsible for:
*Proactively manage key accounts, anticipating customer needs before they arise.
*Fully understand the company’s value proposition, product offerings, and customer value drivers, and expected journeys.
Tailor regular engagements with customers to meet the needs of these value drivers.
*Ensure the first line of tech support, working directly with the tech team to quickly resolve more complex issues.
*Ensure frictionless customer onboarding within 24-hours of the completed installation.
What do you stand to gain?
*Base pay to be discussed during interviews.
*Additional commission based on renewals
Qualified candidates, please apply via;
To apply for this job please visit forms.gle.