Delivery Supervisor

  • Lagos

Our client in the furniture industry urgently requires the services of a Delivery Supervisor.

Location: Bogije Ajah

Role and Responsibilities
• Review customer orders and plan and coordinate delivery activities
• Analyze and troubleshoot delivery issues in a timely fashion.
• Perform resource allocations and workload assignments according to delivery requirements.
• Perform customer negotiations for delivery rates.
• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• create cost-effective distribution plans and efficient routes for deliveries.
• Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.
• ensure that deliveries are made within strict deadlines so that shipments arrive at their destinations on time
• Determining ways to reduce costs without sacrificing customer satisfaction.
• Assessing customer feedback and using your creativity to establish, improve, and refine services.
• Remaining organized and meeting deadlines.
• Building partnerships and liaising with showroom manager to determine the company’s services, delivery criteria, and solutions for issues that may arise.

Degree in relevant fields

2 – 5 years experience in similar position

Qualified candidates should send their CVs to using position as title.

Only shortlisted candidates will be contacted

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