E-Business Customer Service Representative

  • Abuja

Our client is recruiting to fill the position below:

 

Job Title: E-Business Customer Service Representative

 

Location: Abuja (FCT)

Employment Type: Full-time

 

Job Description

 

Respond to customer Online and Mobile Applications enquiries or service malfunctions

 

Assist customers with web/app selection, answers basic questions, and suggests alternative to support client transactions

 

Document customer problems and inputs in ticketing system.

 

Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.

 

Works closely will the app ICT unit to ensure they are updated with all the required information

 

Requirements

 

Candidates should possess an OND / HND / B.Sc qualification

 

1 – 3 years of work experience.

 

Application Closing Date

28th April 2022

 

Method of Application

Interested and qualified candidates should send their CV to: recruitment@bizpool.africa using the Job Title as the subject of the mail

To apply for this job email your details to recruitment@bizpool.africa