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Human Resources Business Partner

  • Lagos

Human Resources Business Partner
Location: Lagos
Unit: Outsourcing
Supervises: HR Executive, HR Officer, HR Intern

Duties
Serve as the lead point of contact for all clients in your portfolio
Develop effective frameworks for client engagements with timelines
Measure process to ensure that clients and the company are aligned on key performance metrics, establish realistic business goals, and provide accountability through reporting and analytics
Meet and surpass all client expectations
Tailor proposals to fit clients’ specifications
Communicate best practices that will help clients achieve their goals

Key Performance Indicators:
100% execution of clients’ engagement within timeline
0% client loss
Retain and grow existing accounts by 20% in this business year
A minimum of 4clients’ referrals per annum
Attend 2 HR conferences/ trainings per annum
+95% successful client queries resolution within 48hours

Requirements
A good first degree in any discipline
MBA/ Relevant Masters’ degree will be an advantage
HR certification required
A minimum of 5 years’ experience in an HR role where 2 years must have been spent in a supervisory capacity and as an HR generalist.

Send CV to: recruitment@pivotageconsulting.com using “the job title” as the subject of the mail.

To apply for this job email your details to recruitment@pivotageconsulting.com