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IT Support Officer

  • Lagos

*IT Support Officer at Upbeat Center*

Job Title: IT Support Officer
Location: Lekki, Lagos
Employment Type: Full-time

Job Description

Develop and implement company’s overall IT strategy and infrastructure, ensuring that the right systems, applications, controls, policies, guidelines are put in place to support the company’s day-to-day operations.
Carry out preventive maintenance schedule, periodic system audit and review logs for un-authorized or questionable access and put in place appropriate measures to guarantee the integrity of the system.
Participate in the development and implementation of company’s business contingency policy and plans ensuring that the business has a robust back–up arrangement to forestall any data loss and business disruption.
Monitor compliance with approved IT policies and guidelines and recommend appropriate measures to track and deal with infractions.
Maintain a system error-log, diagnose reported problems and relay problems to the appropriate support organisations or third party vendors.
Ensure compliance with all relevant regulatory authorities relating to hygiene, fire, health and safety as well as the Company’s Health, Safety & Environment Policy.
Maintain and keep accurate records of all IT related transactions, approvals, correspondences, memos etc.
Prepare periodic activity report as required by the IT Manager.
Manage company’s electronic data and ensure that the company’s information asset and knowledge base is adequately secured, available to the appropriate stakeholders as and when due.
Install, configure, and maintain all computer systems, hardware, software applications, and other IT consumables and ensure that all relevant IT licenses and subscriptions are updated and/or renewed as and when due.
Periodic download and backup of customer information
Secure physical access company’s server room and other IT Infrastructure and ensure compliance to laid down safety and security procedures.
Provide end-user support and training; respond promptly to all enquiries on IT related services and applications across the business.
Monitor and manage relationship with the Software developers for Upbeat.
N1,200,000 – N1,500,000 Annually.


How to Apply
Interested and qualified candidates should send their Applications to: using the job title as the subject of the mail

Application Deadline 15th June, 2021.

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