Operation Analyst

  • Lagos

Operation Analyst at Novatrack Ltd

We need A Male & A female for this Role

Job Position: Operation Analyst

Job Location: Lagos

Job Description
We are looking for a driven and passionate Operation Analyst to join our team!
As a Operation Analyst, you will act as a point of contact to our field Engineers, provide & monitor proper work procedure, and efficiently address any issues encountered on field.
A great candidate for this role will be able to provide the highest service standards, respond quickly to scheduled plan and work with upmost feedback.
You must be excellent in communication skills – we want to get to know you!

Job Responsibilities

Maintaining a positive, empathetic, and professional attitude at all times.
Responding promptly to site operation.
Acknowledging and resloving complaints.
Knowing our products inside and out so to be able to guide the on-field engineers.
Processing orders and requests.
Keeping records of all work done during new installations & maintenance.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the field workdone.
Provide professional report & field recommendation.

Job Requirements.
At least 1-3 years experience working in data entry role, operation role or other similar roles.
Strong phone contact handling skills and active listening.
Excellent in using Microsoft Excel.
Good with data Analysis
Good communication and presentation skills
Ability to multitask, prioritize and manage time effectively
How to Apply
Interested and qualified candidates should send their Application CV to:
using the Job Title as the subject of the mail.

Salary is 50k-60k Monthly with other Incentives.

To apply for this job email your details to tomide.sule@novatrack.net