Operation Manager (Ticketing, Tour/Visa & Educational service) 

  • Lagos

Job Title: Operation Manager (Ticketing, Tour/Visa & Educational service)

Age: 25 – 35 years

Location: Lagos(island)

Salary: N200,000-N250,000


Job Description:


• Develop content through market research and strategies for the Business Development team.

• Ability to market & sell travel products & services.

• Develop Tour Packages for International, Regional and Domestic Travel

• Research and identify school placements for intending students.

• Responsible for Protocol Services, Visa Processing (tourist & student visas)

• Assist and provide the necessary information to customer enquiries on all services.

• Ensuring there is effective follow up on customer travel plans (Hotel Accommodation, Visa, etc.)

• Ensuring that customer satisfaction is achieved at all times

• Ensure that all periodic payments to regulatory bodies i.e. IATA, NANTA, NCAA etc are executed

• Ensure a seamless transaction when booking on all tour engines for holiday packages.

• Conducting market surveys and advice management periodically on findings

• Assign duties, responsibilities, staff roster and leave records

• Keep self and the team up to date on product, service, policies and procedures through regular team meetings ensuring communication and understanding

• Handle day-to-day problem resolution, escalating to higher levels as required.

• Supervise the efficient operations and monitor performance of the assigned team in order to achieve revenue, yield and volume targets.

• Ensure all payments are accounted for and report forwarded to account department.



• Should have a minimum qualification of OND

• Must have at least 3 -5 years working experience in a Travel Agency or airline in similar capacity.

• Vast knowledge in protocol

• Ability to use minimum of two GDS applications (Amadeus ,Sabre and Galileo)

• IATA certificate and experience in air ticketing is an added advantage

Interested candidates should send CV to ayomideprecious95@gmail.com and use the Job title as the subject of the mail.

To apply for this job email your details to ayomideprecious95@gmail.com